The most important emergency number in Switzerland and Europe is 112, which connects you to the police emergency services in any emergency situation. You can also call this number with a foreign SIM card or with a prepaid card with no credit on it.

The Basel-Stadt and Basel-Landschaft cantonal police forces are on duty around the clock to ensure that the Eurovision Song Contest is a safe experience for everyone.

Have you been the victim of a crime?

Then you can file a complaint at a police station. The nearest police station is located directly on Eurovision Boulevard at Clarastrasse 38.

The locations of other police stations in Basel-Stadt can be found here.

Pharmacies

At pharmacies, you will receive expert advice on minor medical concerns and medications. In addition, the specialist staff will help you decide whether a visit to the doctor is necessary. There are around 70 pharmacies in Basel.

24-hour pharmacy in Basel

The 24-hour pharmacy in Basel, located opposite the University Hospital Basel, is open around the clock:

Medical Emergency Call Center MNZ

If you require medical assistance, you can call the Medical Emergency Call Center. You can call +41 61 261 15 15 to receive free medical advice around the clock. The website provides information in several languages.

Phone: +41 61 261 15 15

Emergency wards

The emergency wards are available for acute medical complaints requiring emergency treatment. The large emergency wards with a mandate from the Canton of Basel-Stadt are located in the University Hospital Basel and the St. Claraspital for adults. The University Children's Hospital Basel is the point of contact for emergencies involving children and adolescents.

In life-threatening situations, call the ambulance service directly on 144.

Alertswiss is an app from the Swiss security authorities that sends alerts, warnings and information directly to your smartphone in the event of an emergency or disaster.

This information can save lives!